Limited availability of Help Desk over Independence Day holiday.
The help desk (and office hours) will be closed Friday, July 3.
There may also be additional processing time for tickets opened July 2.
If you have Sitemason tools associated with your VUnetID, you should have received an email from VUIT on November 30 about the upcoming Sitemason retirement. This email contained a link UNIQUE TO YOU asking for information about your Sitemason tools. If you did not receive an email – please let us know and we will follow up with VUIT.
Below is the text of the communications from VUIT:
Sitemason being retired March 31
The website management system Sitemason is being retired March 31, 2014. If you are currently using Sitemason, Vanderbilt University Information Technology (VUIT) would like to know what websites, tools and forms you are using to assist with the planning for that content moving forward.
Sitemason will be temporarily shut down March 17 from 11 a.m. to 1 p.m. If there are any Sitemason tools being used on your website, they will be inaccessible during this time. Sitemason users are urged to check their sites again at that time to determine which components are no longer functioning and to make plans to recreate that content in one of the university’s supported tools if it is still needed.
All members of the Vanderbilt community who have Sitemason tools associated with their VUnetID received an email from VUIT on Nov. 30 about the upcoming retirement. This email contained a link unique to users asking for information about their Sitemason tools. If you received this survey and have not yet filled it out, please do so now.
- Review the Sitemason content that you own.
- Respond to the VUIT survey.
- Notify the appropriate Web office that you need assistance.
Review the Sitemason content that you own
If you do not know what Sitemason content you own, log into Sitemason using your VUnetID and password at http://sitemason.vanderbilt.edu to see a list of sites connected to your VUnetID.
Review all content within your account (pages, forms, calendars, news feeds, etc.). Any content that is not being used, please delete. If you do not know how to delete the content, please open a ticket with VUIT Partner Support.
Content will not be migrated out of Sitemason, so plans should be made to create new content or copy your content using one of the following methods:
- my.vanderbilt.edu is a tool that allows faculty, students and staff to create websites related to their work, study and research at Vanderbilt. The my.vanderbilt.edu service is built and supported by University Web Communications and VUIT using WordPress. More information about this service is available at http://my.vanderbilt.edu/.
- If your content is a departmental website, please contact University Web Communications as soon as possible about creating a new site in either of the two university-supported content management systems, OmniUpdate or WordPress. UWC will make a determination based on your content needs which platform will work best.
Respond to the VUIT survey
If you no longer have the email including the survey, or did not receive an email but do have Sitemason tools, please contact firstname.lastname@example.org.
Notify the appropriate Web office that you need assistance
If you have already opened a ticket requesting assistance, no further action is needed at this point.
- Medical Center sites, contact: email@example.com
- School of Medicine sites, contact: firstname.lastname@example.org
- University, contact: http://vu.edu/webhelp